Politics & Government
Food Stamps, Bulk Trash Pickup, Ride On: 311 Center Calls from Silver Spring
Here are the top seven reasons—and a few less-common ones, too—for why people called the countywide call center from Silver Spring during the first week of October.
Montgomery County's 311 call center fields a wide variety of requests from across the county every day.
Here are the top seven requests made through the 311 call center from Silver Spring ZIP codes between Thursday, Oct. 3, and Wednesday, Oct. 9, according to the call center's office of public information:
7.) Application requests for food stamps, medical assistance, temporary cash assistance or temporary disability assistance program: 43 calls.
6.) Requests for 22-gallon bin (for recycling bottles, cans and jars): 56 calls.
5.) Requests to schedule Montgomery County Department of Permitting Services building construction-related permitting inspection: 58 calls.
3.) Requests to schedule scrap metal pickup: 61 calls.
3.) Ride On trip planning: 61 calls.
2.) Request for bulk trash pickup: 105 calls.
1.) Ride On Real time arrival information: 217 calls.
Other reasons for calling 311 from Silver Spring between Oct. 3 and 9:
- Manna Food Center referrals: 37 calls.
- Housing complaints: 35 calls.
- Reporting a dead animal in the roadway: 31 calls.
- Landlord-tenant complaints, disputes or issues: 29 calls
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